Public services that save trips and build trust.

Digital administration is not an end in itself. It must shorten waiting times, make applications easier to understand, keep status visible and support people regardless of device, income or prior knowledge. Oldenburg already has a digital strategy, open data offers and smart city projects. The next step is a public service promise that people can actually feel in everyday life. ## What we want to implement - a public service dashboard with processing times, outages, backlogs and improvements - understandable digital applications with status information and clear responsibility - accessibility, plain language and analogue help for people without digital access - open standards, exportable data and no unnecessary vendor lock-in - privacy, IT security and deletion concepts from the start - regular reports on costs, providers, benefits and risks of digital projects The benchmark is not whether administration looks modern. The benchmark is whether people get to their rights faster, more independently and more transparently.